- The following discussion is an archived debate of the proposed deletion of the article below. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review). No further edits should be made to this page.
The result was keep. Looks like Cunard's work has got it just got it over the consensus threshold. Ritchie333 (talk) (cont) 12:39, 13 February 2018 (UTC)
The Global Work & Travel Co.
- The Global Work & Travel Co. ( | talk | history | protect | delete | links | watch | logs | views) – ( View log · Stats)
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A non-notable company which fails WP:CORPDEPTH. Seems to only have a couple of independent media mentions. One is a passing mention in relation to a news story on Australia's "backpacker tax" and all others relate to a low-profile FWO finding that the company underpaid some of its employees. No significant coverage. Kb.au ( talk) 22:27, 21 January 2018 (UTC)
- Note: This discussion has been included in the list of Companies-related deletion discussions. Kb.au ( talk) 22:28, 21 January 2018 (UTC)
- Note: This discussion has been included in the list of Australia-related deletion discussions. Kb.au ( talk) 22:28, 21 January 2018 (UTC)
- Can you explain in further detail how this article fails WP:CORPDEPTH. You say it has one passing mention in a backpacker tax article (which was at the time a contentious issue in the Australian media), and all others are 'low profile'. Can you elaborate the standards for low profile, and what is communally accepted standards for other profiles? Because while there is a source regarding the underpayment of workers, your comment and nomination doesn't include that there is an OFT investigation/article regarding unfair travel contracts, which was aired by ABC News a major outlet in Australia, both digitally and on it's 7:30 report. And CBCNews, a prominent outlet in Canada which was quite high profile at the time of occurring. 'No significant coverage' seems open to interpretation, but WP:CORPDEPTH list a series of 12 examples of trivial or incidental coverage which form the basis of the lack of depth of coverage argument, of which none fit the previously mentioned ABC/730/CBC/OFT national, International & governmental coverage. If there are some other reasons for your nomination, or if there's suggestions in terms of expanding the article, please let me know how we can work to improve the entry, otherwise I would recommend to Keep Shainebennett ( talk) 02:24, 23 January 2018 (UTC)
- Delete per nomination Nick-D ( talk) 10:51, 23 January 2018 (UTC)
- Delete -- non notable & WP:TOOSOON. spammy content, and the controversy listed is minor. Fails WP:CORPDEPTH / WP:TOOSOON. K.e.coffman ( talk) 18:10, 27 January 2018 (UTC)
- Keep per the significant coverage in
reliable sources.
- Clancy, Natalie (2014-11-12).
"Exclusive. Global Work & Travel customers describe working-holiday nightmares. Many travellers say they ended up with no job after buying packages from company, CBC probe finds".
CBC.ca. Archived from
the original on 2018-01-29. Retrieved 2018-01-29.
The article notes:
Dozens of young customers hoping to go on working holidays say they were left stranded overseas by a company with an office in Vancouver, a joint investigation by CBC News and the Australian Broadcasting Corporation has found.
Many of the travellers, aged between 18 and 30, say they ended up with no job after buying a working holiday package from Global Work & Travel Co.
The international travel company sells working holiday and volunteer packages from its offices in Vancouver, London and Surfers Paradise, in Queensland, Australia.
- Clancy, Natalie (2015-04-14).
"Global Work and Travel's Canadian clients worried after liquidation warning. Working holiday company says customers' money and trips are safe".
CBC.ca. Archived from
the original on 2018-01-29. Retrieved 2018-01-29.
The article notes:
Canadian customers of Global Work and Travel are baffled after a warning from state officials in Queensland, Australia, that their working holiday packages could be in jeopardy because parts of the business in that country are in a voluntary insolvency process.
Global Work and Travel sells working holiday packages to travellers under 30 years old through separate companies in Vancouver, London and on Australia's Gold Coast.
...
Creditor reports obtained by CBC show they owe close to $2 million (Australian). Most of that money is owed to a related company, Global Work and Travel Co. (Asia Pacific) Pty Ltd.
...
The company guarantees that customers who cancel have 10 years to use their deposit toward another trip, but many customer contracts are with the companies that are closing.
- Clancy, Natalie (2014-11-13).
"Exclusive. Global Work & Travel trains salespeople to lie, ex-employees say. Former staff tell CBC they were told to lie to clients who wanted to work abroad".
CBC.ca. Archived from
the original on 2018-01-29. Retrieved 2018-01-29.
The article notes:
Questionable sales tactics at an international travel company, which customers say left them stranded overseas, have been revealed in a joint investigation by CBC News and the Australian Broadcasting Corporation.
A North Vancouver man is one of many former employees blowing the whistle on a company accused of misleading young travellers who want to work abroad.
Jeremy Gilron quit his job at Vancouver’s Global Work & Travel Co. after just four days of sales training this past summer.
Global Work & Travel arranges job interviews or volunteer positions overseas, as well as accommodation, airport transfers, flights, cellphones, bank accounts and insurance.
- Ford, Mazoe (2015-12-14).
"Working holiday company The Global Work and Travel Co pays back $25k to customers after government investigation".
ABC Online. Archived from
the original on 2018-01-29. Retrieved 2018-01-29.
The article notes:
The article further notes:A Gold Coast-based working holiday company has agreed to pay back thousands of dollars to young travellers after a Queensland Government investigation found what it believed were some unfair terms in the company's contracts.
Twenty-nine people who had signed up for assistance on their gap-year travels are receiving partial refunds from The Global Work and Travel Co (Global), totalling $25,655.
Global arranges travel and employment packages for 10,000 young people each year, primarily in Australia, UK, USA and Canada.
In November 2014, a joint ABC and Canadian Broadcasting Corporation (CBC) investigation unearthed dozens of angry customers, who accused Global of charging big mark-ups, using high-pressure sales tactics, and making false promises about employment.
The partial refunds, which range from approximately $200 to $1,500, come after a 13-month investigation by the Queensland Office of Fair Trading (OFT).
OFT investigators raided the company's Surfers Paradise headquarters in February 2015, seizing documents and computer files, and escalated the case to the OFT's Major Investigations Unit.
- Ford, Mazoe; Bainbridge, Amy (2016-03-15).
"The Global Work and Travel Co working holiday company refunds customers after investigation".
ABC Online. Archived from
the original on 2018-01-29. Retrieved 2018-01-29.
The article notes:
On Monday, the OIR said it would not continue to pursue the company, after it agreed to pay the two backpackers $4,585 in outstanding fees charged for finding them work.
The company has seven days to make the payment, and the OIR says once it is made all action against the company will have been resolved.
In another hearing in February, The Global Work and Travel Co was fined $9,000 for six contraventions of the Private Employment Agents Act 2005.
- Bainbridge, Amy; Ford, Mazoe (2014-11-11).
"Authorities investigate The Global Work and Travel Co accused of rip-offs by former staff and customers".
ABC Online. Archived from
the original on 2018-01-29. Retrieved 2018-01-29.
The article notes:
Queensland authorities are investigating 22 complaints about a Gold Coast company that sends young people around the world on working holidays.
Separately, in a joint investigation between the ABC and the Canadian Broadcasting Corporation (CBC), dozens of former customers and employees of The Global Work and Travel Co have come forward claiming the company preys on vulnerable consumers and gives false guarantees about jobs.
The Global Work and Travel Co offers to take care of job opportunities, flights, transfers, visa assistance and insurance for travellers to work in five countries on 10 different programs.
- Ford, Mazoe; Bainbridge, Amy (2015-06-05).
"Working holiday company The Global Work and Travel Co cautioned by Queensland consumer watchdog".
ABC Online. Archived from
the original on 2018-01-29. Retrieved 2018-01-29.
The article notes:
A Gold Coast travel business at the centre of dozens of customer complaints could be named and shamed if it is found to be have breached Australian Consumer Law, Queensland's consumer watchdog has warned.
The Office of Fair Trading (OFT) met with The Global Work and Travel Co's (GWAT) sole director last week to discuss the nature of more than 200 grievances.
...
The OFT is currently investigating 146 complaints, while the Office of Fair and Safe Work Queensland is looking into 68 complaints — both are yet to make any findings.
...
The meeting with Fair Trading inspectors comes after GWAT put two arms of its business into voluntary liquidation in March.
A third entity, The Global Work and Travel Co (Asia Pacific) continues to book working holidays for young people.
- 10-minute video report on 11 November 2014 from ABC Online's Amy Bainbridge at http://www.abc.net.au/7.30/false-promises-inflated-fares-and-misleading/5883774.
- Lavingia, Christina (2015-06-08).
"12 ways to see the world for (practically) free".
Las Vegas Review-Journal. Archived from
the original on 2018-01-29. Retrieved 2018-01-29.
The article notes:
If your interests lie with the environment and wildlife, you can volunteer overseas through The Global Work & Travel Co. With options in Africa, India, Nepal, Thailand, Morocco, Greece, Spain and Fiji, to name a few, opportunities are available for two-week to one-year durations.
Those who volunteer through this program can work to rescue animals, rehabilitate monkeys, care for orphans, raise husky puppies, teach in preschools, coach community sports leagues and take wildlife photography. This is a great opportunity for anyone considering a career in zoology or childhood development.
- Clancy, Natalie (2014-11-12).
"Exclusive. Global Work & Travel customers describe working-holiday nightmares. Many travellers say they ended up with no job after buying packages from company, CBC probe finds".
CBC.ca. Archived from
the original on 2018-01-29. Retrieved 2018-01-29.
- The investigations of the company were published between 2014 and 2016 by ABC Online and CBC.ca, two of Australia's major news websites. This is sustained coverage of the subject.
Please add new comments below this notice. Thanks, Spartaz Humbug! 08:30, 29 January 2018 (UTC)
- Comment -- upon the review of sources above, it's still a "delete" for me. The controversies are minor, as in: "The company guarantees that customers who cancel have 10 years to use their deposit toward another trip, but many customer contracts are with the companies that are closing." Etc. K.e.coffman ( talk) 01:16, 4 February 2018 (UTC)
Please add new comments below this notice. Thanks, Sandstein 21:54, 5 February 2018 (UTC)
- Keep though poor promotional copy as is, news illustrates number of controversial articles not spoken in the current text. Burroughs'10 ( talk) 19:11, 12 February 2018 (UTC)
- These are minor controversies. In any case, keeping the article would be akin to kicking the can down the road; I don't see anybody jumping on to edit the article; it's still the same advertorial as at the start of this AfD. K.e.coffman ( talk) 03:35, 13 February 2018 (UTC)
- Even if you think it is notable, being "poor promotional copy" should mean a delete for WP:NOT reasons shouldn't it? Kb.au ( talk) 03:52, 13 February 2018 (UTC)
- I
removed the promotional material from the article. This leaves content like this:
- 2014, Joint ABC News Australia and CBC News investigation into ripping off customers. [1] [2]
- 2015, Opened 3rd office in London [3]
- 2015, Government of Queensland concludes investigation after company agrees to pay back $25,000 to 29 affected customers. [4] [5]
Cunard ( talk) 05:01, 13 February 2018 (UTC)References
- ^ "Authorities investigate The Global Work and Travel Co accused of rip-offs by former staff and customers". Retrieved 1 December 2017.
- ^ "Global Work & Travel customers describe working-holiday nightmares". Retrieved 1 December 2017.
- ^ "The Growing Trend Towards Working Holidays". Retrieved 1 December 2017.
- ^ "Global Work and Travel investigation concludes". Retrieved 1 December 2017.
- ^ "The Global Work and Travel Co (Global) pays back $25,000 to customers after OFT investigated". Retrieved 1 December 2017.
- Some concern that the article now gives UNDUE weight to the negative coverage on the company. Kb.au ( talk) 05:50, 13 February 2018 (UTC)
- I have rewritten the article. It is no longer promotional and is no longer unduly negative. Cunard ( talk) 07:46, 13 February 2018 (UTC)
- The above discussion is preserved as an archive of the debate. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review). No further edits should be made to this page.