In the
hospitality industry, turndown service is the practice of staff entering a guest's room and "turning down" the
bed linen of the
bed, preparing the bed for use.[1]
In multiple countries, an item of
confectionery such as a chocolate[2] or a mint[3] is sometimes left on top of a
pillow on the bed that has been turned down.
Some
hotels have more elaborate turndown services, such as bed-time stories for children and
cocktails served to couples.[4]