A ticket system, also known as a closed toll collection system, is a system used on some
toll roads in which a user pays a toll rate based on the distance traveled from their originating entrance to their destination exit.
The correct toll is determined by requiring all users to take a ticket from a machine or from an attendant when entering the system. The ticket prominently displays the location (or exit number) from which it was issued and may contain a precomputed chart of toll rates for each exit. Upon arrival at the toll booth at the destination exit, the user presents the ticket to the toll collector, who determines the correct toll. If no ticket is presented (i.e. the ticket is lost), generally the highest possible toll is charged. For this kind of system to work, toll plazas must be built and staffed at all entrances and exits to the toll road (hence the "closed" name). Most ticket-based toll roads today use an
electronic toll collection system as an alternative. In this case, sensors at both the entry and exit toll plazas read the vehicle's transponder and the correct toll is deducted from the user's account; no ticket is necessary.
First employed on the
Pennsylvania Turnpike when it opened in 1940,[1] the ticket system has been utilized on lengthy toll highways in which the exits are spread out over a distance on an average of 7 to 10 miles (11 to 16 km) per exit.
Turner Turnpike and
Will Rogers Turnpike in
Oklahoma—both use a modified ticket-based toll collection system that places only one mainline toll plaza on the highway, roughly halfway through the length of the road. Under this system, traffic exiting before reaching the mainline toll plaza pays at the exit. Also, traffic entering at said interchange heading away from the mainline toll plaza pays before entering the highway, but traffic entering heading toward the mainline toll plaza receives a ticket. Traffic heading away from the mainline toll plaza that exits before reaching the end of the toll road turns in their receipt they received when paying their toll and receives a refund for the unused portion of the toll roads.[6][better source needed]
Highways that formerly used the ticket system
Maine Turnpike—between York Toll Plaza and New Gloucester Toll Plaza (replaced by fixed-point barrier system in late-1990s)[7]
New York State Thruway—between Ripley Toll Plaza and West Seneca Toll Plaza west of Buffalo, and between Williamsville Toll Plaza and Woodbury Toll Plaza east of Buffalo on the mainline, and the Berkshire Connector (replaced by open road tolling in 2020)[9]