Setapp launched in beta in November 2016,[6][7] and was officially released in January 2017.[8] In June 2017, Setapp reported having 10,000 subscribers[9] worldwide, mainly in the United States but with growing audiences in the
United Kingdom,
Germany, and
France.[10] By November of that year, there were more than 200,000 trial users testing the service.[11] In 2019, the app had 1 million users.[12]
In November 2019, Setapp launched Setapp for Teams, a service adjusted for teams' and organizations' use.[13] Setapp launched an iOS version in August 2020.[3] In July 2023, Setapp introduced a
ChatGPT assistant and other
AI tools.[14]
In August 2023, in response to the
Digital Markets Act regulation, Setapp announced its plans to launch an alternative app store for EU users.[15]
Business model
Setapp introduced a subscription model[16] for software usage akin to streaming services like
Spotify and
Netflix.[17][18][19][20] Instead of paying a single price for a standalone application, users can use all the apps in the collection for a single monthly fee.[21]
The philosophy behind the initiative was to give users preselected, ready-to-use software that covers both generic and job-specific tasks. Applications on Setapp are automatically updated and contain no in-app purchases[22] or advertisements.
The main part of the revenue generated by Setapp is divided between app developers[23] based on app usage.[4]
Features
Setapp provides features designed to optimize workflow[24] and increase productivity.[25] Its
AI Search function uses a synonym dictionary, allowing users to find relevant tools.[24] The AI Assistant uses
chatGPT,
Open AI, and Setapp's pre-trained model to deliver app search recommendations, tutorials, and Mac-related answers in a separate window. The platform simplifies app downloads and installations.[26] Since many Setapp apps require user accounts, the platform automatically logs users in and activates premium features.
Review process
Setapp curates its app collection, focusing on user benefits and utility. It rejects apps with paid components, in-app purchases, advertising, incorrect device or app information, defamatory, offensive or pornographic content. All apps, including updates, undergo a review process for quality, functionality, and privacy. Apps requiring users to download other apps or violating privacy and data protection norms are also prohibited.[24]
System requirements
macOS version:
Big Sur 11.0 and later
Free disk space: around 300 Mb for the Setapp desktop app
Internet connection
Safari 10.12 and later
iOS apps requirements:
Every iOS app in Setapp has individual requirements for a minimum iOS version. Updating the device to the latest available iOS version is recommended.
Awards and recognition
Finalist at the 21st annual Interactive Innovation Awards in the New Economy category[27]
Awarded "Consumer Product of the Year" by
Product Hunt at the 2017 Golden Kitty Awards[28]
Named by
Fast Company as one of the top 10 most innovative companies in Europe in 2019[29]
Awarded "Best SaaS Product for Productivity" by SaaS Awards in 2019[30]
Awarded Bronze
Cannes Lions in the video advertising category for ‘Snake,’ created together with the
Droga5 agency in 2021.[31]