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 Contact Centre Outsourcing Solutions | |
 Citypoint building | |
| Company type | Limited company |
|---|---|
| Industry | Customer Management Solutions |
| Founded | 2015 |
| Founder | Brian Bannatyne CEO |
| Fate | Active |
| Headquarters | Glasgow, Scotland, UK |
Number of locations | 4 |
Area served | UK and US |
Key people | Brian Bannatyne, Julie McIntosh, Janine Hunt, Kenny Rodgers |
| Products | Syntelate, Relatis, Cams, TeQuios |
| Owner | Owner managed |
Number of employees | Over 2000 |
| Website |
www |
Kura is a contact centre company based in Glasgow, Scotland. [1] [2] They provide outsourced contact centre services and software, including customer service, retention, win-back, up-sell, cross-sell, web chat, complaints handling, appointment setting, general customer management and software development. [3]
History
Kura currently operates with sites in Glasgow, Scotland and Sunderland, North East England. Kura announced on 28 June 2018 that they have expanded and acquired a business in Durban, South Africa.
Accreditations
Kura are members of the National Outsourcing Association. Inisoft are a technology partner of telecom equipment provider, Avaya.
References
- ^ "KURA (CS) LIMITED - Overview (Free company information from Companies House)".
- ^ "About Kura". wearekura.com. 13 February 2017. Retrieved 20 March 2017.
- ^ "About Kura". wearekura.com. Retrieved 15 November 2015.
External links