 | |
| Industry | Repairs (Trade and Consumer) |
|---|---|
| Founded | 2002 |
| Headquarters | Birmingham, UK |
| Products | White goods, Brown goods, Home appliances |
| Website | www.repaircare.co.uk |
Repaircare is a British company that specialises in repairs for brown and white goods. The company is based in the West Midlands and has a network of tradesmen that provide a repair service throughout England, Scotland and Wales.
History
Repaircare was launched in 2002 to provide a repair service on behalf of manufacturers, high street retailers and insurance companies. The company experienced rapid growth in the early years and quickly became established as the largest independent ‘ white goods’ work provider to the independent trade within the UK. [1]
Since its foundation in 2002 repaircare has conducted over 200,000 white good repairs and in excess of 20,000 floorcare repairs.
In 2008 repaircare launched a home repair service, [2] adding an extra dimension to the brand. This service enables people to get their domestic appliances that aren’t covered by a warranty, including washing machines, dishwashers and ovens, repaired for a fixed fee. [3] The unique selling features of the repaircare service are the convenience of being able to book and arrange repairs online 24/7, and fixed pricing that include both parts and labour.
At present repaircare is one of a number of prominent players in the home repair market with approximate 6-8 week lead time on all repairs at £125 + £45 Administration.
As of November 2019, the company has an aggregate review score of 1.2/5 on the review aggregator site www.reviews.co.uk [4]
Operations
The repaircare head office is based in Birmingham, UK. They use a network of over 500 independent tradesmen to cover all regions of England, Scotland and Wales.
Repaircare specialise in domestic appliances and offer repairs on models from a number of the leading white and brown goods manufacturers including Hotpoint, Beko, Indesit, Dyson and Zanussi.