Jessamyn Charity West (born September 5, 1968) is an American library technologist and writer known for her activism and work on the
digital divide. She is the creator of
librarian.net. She is the Vermont Chapter Councilor of the
American Library Association, and was Director of Operations at the group blog
MetaFilter from 2005 to 2014.[1] West owns MetaFilter.[2][3]
West works as a freelance library consultant, mainly in
Orange County, Vermont, focusing on helping libraries with technology.[6] She moderated the group blog
MetaFilter, retiring as Director of Operations in 2014.[8] She
continues to be active answering questions in Ask MetaFilter.[9][10] She is also an active
Wikipedian, working particularly on Vermont and library topics.[11] In June 2011 she joined the
Wikimedia Foundation Advisory Board.[12][13] She has staffed information desks at
Burning Man and the
1999 WTO protests, and supported and maintained the
Internet Archive's
Open Library project.[14]
West briefly signed up as a researcher for
Google Answers, writing about her experience for the journal Searcher.[15] She resigned after finding she had probably violated her contract by writing about the service.[16] She believed that "the money factor" skewed the relationship between the researcher and consumer of information, and played a part in the service's later demise.[17]
In 2002, Library Journal named her a "mover and shaker" of the library world.[18] West is considered an "opinion maker" in the profession and presents frequently at conferences.[19] In 2019 she gave the 30th
Alice G. Smith Lecture for the School of Information at the
University of South Florida in Tampa at the
Robert W. Saunders Sr. Public Library titled, "Social justice is a library issue; libraries are a social justice issue".[20]
She addressed challenges faced by people in rural communities on The Takeaway podcast in September 2019, "How Libraries Are Bridging the Digital Divide".[21] She is a self-described anti-capitalist.
In a 2022 interview on the
Slate (magazine) podcast, "Working," she described herself as a "rural tech evangelist" who is committed to helping to alleviate the digital divide.[25]
In 2023 West joined the Flickr Commons Program as Community Manager.[26]
Librarian.net, which she founded in 1999 after finding the domain name unused, has become a "widely read and cited" resource.[19][27] West characterizes librarian.net as generally "anti-
censorship, pro-
freedom of speech, pro-
porn (for lack of a better way to explain that we don't find the
naked body shameful), anti-
globalization, anti-
outsourcing, anti-
Dr. Laura, pro-
freak, pro-
social responsibility, and just generally pro-information and in favor of the profession getting a better image."
West was one of about three dozen "credentialed
bloggers" at the 2004
Democratic National Convention,[28] the first time that such an event issued press credentials to bloggers. She indicated in a New York Times feature on the group that her goal was making "the librarian voice in politics stronger and louder."[29] Her first-day quip that the convention was "
Burning Man for Democrats, without the nudity or drugs" was widely reported.[30]
In 2007, West made a
YouTube video of herself installing
Ubuntu on two library computers, which attracted thousands of views and requests for free CDs from
Canonical.[31]DesktopLinux.com called it a "non-jaded, non-techie look at Ubuntu."[32]Cory Doctorow, writing on the blog Boing Boing, dubbed her an "internet folk hero", and brought the video 14,000 views in a day and a half.[33]
Activism
West describes herself as a "collectivist kind of anarchist."[34]Wired described her as "on the front lines in battling the
USA PATRIOT Act," particularly the provisions that allow warrantless searches of library records. The act not only prohibits libraries from notifying the subjects of such searches, it prohibits them from disclosing to the public whether any such searches have been made. In protest, West created a number of
canary notices that libraries can post which she suggests are "technically legal". One of them, for example, reads: "The
FBI has not been here. Watch very closely for the removal of this sign." The
Vermont Library Association provided copies of this sign to every public library in Vermont.[35]
In September 2017, consumer credit reporting agency
Equifax reported a cybersecurity breach affecting 145 million consumers.[36] West, standing up for the individuals' right to digital privacy, sued Equifax in small claims court in Vermont.[37] Her successful action was covered in the New York Times.[38] West has outlined the steps she took in a Medium essay, "Suing Equifax in Small Claims Court".[39] When notified that she had won her claim, West noted her intention was "the explicit mission of demonstrating that citizens are not powerless when it comes to their personal information."[40]
In 2019, Jessamyn West's CNN Opinion essay, "Libraries are fighting to preserve your right to borrow e-books", drew wide attention for her stark assessment, "Librarians to publishers: Please take our money. Publishers to librarians: Drop dead."[41] West analyzed the Macmillan decision at Information Today in an article, "Raw Deal in Ebook Pricing".[42] West was interviewed by Jack Stewart at
Marketplace and observed that this is an experiment that may not work out for Macmillan.[43]
In 2022 Laughing Monk Brewing created a benefit beer named Sister Jessamyn dedicated to West for her "activism, work on the digital divide, and safe access to knowledge and free spaces." The Sister Jessamyn beer is made with Citra, Mosaic, and Cashmere. Partial proceeds go to SF
Food Not Bombs.[44]
The book is a follow-up to the 1972 Revolting Librarians (
ISBN0912932015), and includes new essays by ten of the contributors to the original.
Chapters in books
Jessamyn West (2007). "Introduction: What Do Librarians Do All Day?". In Priscilla K. Shontz; Richard A. Murray (eds.). A Day in the Life: Career Options in Library and Information Science. Libraries Unlimited.
ISBN978-1-59158-364-6.
Jessamyn West (2004). "You Want Me to Put What Where? Freelancing Librarianship as Job, Hobby and Passion". In Priscilla K. Shontz (ed.). The Librarian's Career Guidebook. Scarecrow Press.
ISBN0-8108-5034-6.
Articles
West, Jessamyn (2020). "Working From Home? Try Connecting With Twitch!". Computers in Libraries. 40 (4): 12–13.
ISSN1041-7915.
West, Jessamyn (April 2020). "A Little Something Extra". Computers in Libraries. 40 (3): 12–13.
ISSN1041-7915.