From Wikipedia, the free encyclopedia

Employee Relationship Management (ERM) [1] is the practice of maintaining desired employee-employer relationships. It is a part of Human Resource Management. The main goal of ERM is to build and maintain positive connections among employees to ensure smooth business operations.

Components and functions

Employee Relationship Management components and functions may include, but are not limited to:

  • Job postings [2]
  • Interview processes [1]
  • Candidate selection [2]
  • New employee orientation [3]
  • New employee on-boarding programs [2]
  • Training and professional development [2]
  • Supervision policies and procedures [1]
  • Employee assistance programs [2]
  • Employee engagement [4]
  • Equity, inclusion, and diversity initiatives
  • Robust internal and external communication systems [5]
  • Compensation and benefits packages [1]
  • Performance management systems [4]
  • Conflict resolution policies and procedures [5]
  • Employee separation or termination processes

See also

References

  1. ^ a b c d "Employee Relationship Management (ERM)". www.managementstudyguide.com. Archived from the original on 2023-04-03. Retrieved 2023-04-03.
  2. ^ a b c d e Bergeron, Peter (April 2013), Best Practices for Positive Employee Relations, Business Source Complete
  3. ^ Richards, Leigh. "What Is Employee Relationship Management?". Houston Chronicle. Archived from the original on 8 May 2015. Retrieved 15 May 2015.
  4. ^ a b Caldwell, Cam; Peters, Ray (2018). "New employee onboarding – psychological contracts and ethical perspectives". Journal of Management Development. 37: 27–39. doi: 10.1108/JMD-10-2016-0202.
  5. ^ a b "Employee Relationship Management (ERM)". en.kioskea.net. Archived from the original on 2013-07-02.