Type of business | Private |
---|---|
Available in | English |
Founded | July 2014 |
Headquarters | Indiranagar, Bangalore, Karnataka, India |
Area served | 8 cities: Bangalore, Delhi, Gurgaon, Pune, Hyderabad, Chennai, Mumbai |
Founder(s) | Kabeer Biswas, Ankur Agarwal, Dalvir Suri, Mukund Jha [1] |
Services | Package pickup and drop, online restaurant discovery, grocery delivery, bike taxi, laundry delivery, medicine delivery, local couriers [2] |
Revenue | ₹227 crore (US$27 million) (FY23) [3] |
Profit | ₹−1,802 crore (US$−220 million) (FY23) [3] |
URL |
dunzo |
Registration | Optional |
Current status | Online |
Native client(s) on | Windows Phone, iOS, Android, Universal Windows Platform ( Windows 10 Mobile, Windows 10) |
Dunzo is an Indian company that delivers fruits and vegetables, meat, pet supplies, food, and medicines in major cities. It also has a separate service to pick up and deliver packages within the same city. [4] Dunzo currently provides its delivery services in eight Indian cities including Bangalore, Delhi, Gurgaon, Pune, Chennai, Jaipur, Mumbai and Hyderabad. [5] The company also operates a bike taxi service in Gurgaon. [6] [7] Dunzo is headquartered in Bangalore and was founded in 2014 by Kabeer Biswas along with co-founders Ankur Agarwal, Dalvir Suri and Mukund Jha. [8] Dalvir Suri left Dunzo on 3 October 2023, along with Mukund Jha. [9]
Dunzo was founded in July, 2014 by Kabeer Biswas, an alumnus of the NMIMS, University of Mumbai. [10] [11] Before Dunzo, Kabeer founded a company called Hoppr, which was acquired by Hike in 2014. [12] Dunzo started out as a small WhatsApp group, and transformed into a hyperlocal, app-based service. [13]
Dunzo raised its first round of funding of US$650k in March 2016 from Blume Ventures, Aspada Ventures, accompanied by other investors including, Rajan Anandan, MD of Google India and Sandipan Chattopaday. [10]
In December 2017, Dunzo received US$12 million in a fresh round from Google, with existing investors, Blume Ventures and Aspada participating in the round. [14] [15] This was Google's first direct investment in a startup in India. [16]
In June 2019, Dunzo suffered a data breach which exposed the user data of approximately 3.5 million users including email addresses, names, phone numbers and IP addresses. [17]
On 29 August 2019, Dunzo raised ₹34.56 crore funding by issuing debentures as well as Series C1 preference shares to existing investor Alteria Capital. [18]
In 2021, following changes to Google Play's terms that banned the sale of tobacco and liquor, Dunzo launched a parallel app called Dunzo Mo which can be downloaded as an APK file on the website. [19] Tobacco and paan items were also no longer available on Dunzo's main app for Android users, although they were available on the iOS version and on the website. [20]
In August 2021, Dunzo expanded into quick commerce by launching a new service, Dunzo Daily, to deliver essentials and household items in 19 minutes. [4]
In January 2022, Reliance Retail led a US$240 million funding round along with Dunzo's existing investors Lightbox, Lightrock, 3L Capital and Alteria Capital. Reliance Retail invested US$200 million for a 25.8% stake in Dunzo. [21]
In May 2020, Dunzo partnered with FMCG major PepsiCo to deliver its snacks brands such as Lay's and Kurkure to customers’ doorsteps in Bangalore amid the lockdown due to the COVID-19 pandemic in India in keeping with Pepsico's ‘Direct-to-Customer’ initiative. [22]
In the same month, it also partnered with digital payments app Google Pay to provide grocery and medicine delivery, bike pool, pickup-and-drop, among other services. [23]