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Industry | Coffee roasting |
---|---|
Founded | 3 September 2012Balham, London | in
Founder | Stephen Rapoport |
Area served | United Kingdom |
Key people | Paul Turton (CEO), Stephen Rapoport (founder) |
Products | Speciality coffee |
Website | Pact Coffee |
Pact Coffee is a British coffee company that operates predominantly on a subscription business model. [1] [2] to sell speciality coffee. Its roastery is in Haslemere, Surrey. Founded in 2012 as YourGrind, the company gradually switched from purely direct-to-consumer operations to a multichannel sales model that includes retail [3] and business-to-business. According to Elle in 2021, Pact had, in an earlier period, "dominated the coffee delivery space", and was one of the first coffee companies to operate in this way. [4]
The company was founded in October 2012, by Stephen Rapoport, as YourGrind, [5] and started its operations by offering coffee through subscriptions and its online store.
Initially, Rapoport ground the coffee in his kitchen and dispatched the bags via the local Post Office [6]. In June 2013, with £500,000 in seed funding, the company relocated to an office space in Bermondsey, London, and rebranded as Pact Coffee [7]
Will Corby joined the following year as Head of Coffee and established Pact's sourcing program. Pact began operating with a direct-trade supply-chain model, procuring coffee directly from farmers and importing it to a newly established roastery, next to the London office. [8]
Paul Turton assumed the role of CEO, in 2017, and focussed on the company's new business-to-business channel, Pact at Work (now Pact Coffee for Business), supplying offices with Pact coffee [9]. In 2018, the company expanded into a larger roastery in Haslemere, Surrey, while maintaining its head office in Bermondsey [10]
According to Paul Turton in late 2020, the company adapted to challenges posed by the COVID-19 pandemic by supplying cafes, restaurants, and hotels through its Pact Coffee for Business channel, and at that time it sold coffee to over 250 coffee shops in the UK. [11]
Pact Coffee launched Cenicafé 1, a disease-resistant Arabica variety, in 2020 [12], achieved B Corporation certification in 2022 and launched its products on supermarket shelves for the first time in 2023, specifically in Waitrose [13]
At Pact Coffee, a London-based subscription company, the pandemic has been mostly good for business, ... Pact subscribers hit 60,000 this month, up from just 40,000 in March, said Paul Turton, chief executive, on Friday. It had taken years to hit 40,000.
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