Banner Health

From Wikipedia, the free encyclopedia
Banner Health
Non-profit organization
Industry Health Care
PredecessorsSamaritan Health System
Lutheran Health Systems
Founded1999; 21 years ago (1999)
Number of locations
28 hospitals [1] (2018)
Areas served
Arizona, California, Colorado, Nebraska, Nevada, Wyoming
Key people
Peter S. Fine, President & CEO [2]
ProductsHealth care services, emergency room services, medical group and primary care facilities
Revenue$7.83 billion [3] (2017)
$5.78 million [3] (2017)
Total assets$11.67 billion [3] (2017)
Number of employees
50,000+ [1] (2017)
Website Official Website
Footnotes / references
Making health care easier, so life can be better. (Mission)

Banner Health is a non-profit health system in the United States, based in Phoenix, Arizona. It operates 28 hospitals and several specialized facilities across 6 states. The health system is the largest employer in Arizona and one of the largest in the United States with over 50,000 employees. [1]

The organization provides emergency and hospital care, hospice, long-term/home care, outpatient surgery, labs, rehabilitation services, pharmacies, and primary care. In early 2018, it reported assets of $11.6 billion and revenues of $7.8 billion for the previous year. [3]

Banner Health was created in 1999 through a merger between Lutheran Health Systems, based in North Dakota, and Samaritan Health System, based in Phoenix, Arizona. [4] In 2001, Banner sold its operations in Iowa, Kansas, Minnesota, New Mexico, North Dakota and South Dakota, and made its sole headquarters in Phoenix. [5]

Banner also operates a Medicare Advantage insurance plan in the valley referred to as University Care Advantage and an AHCCCS plan referred to as Banner University Family Care.

Banner Health has partnered with the University of Texas MD Anderson Cancer Center, one of the original three comprehensive cancer centers in the United States established by the National Cancer Act of 1971, and has built a $90 million cancer center in Gilbert, Arizona.


In 1999, two nonprofit entities Samaritan Health System (dating back to 1911) and Lutheran Health Systems (history dating back to 1938) merged, forming Banner Health. At the time the entity operated in 14 states and had around 22,000 employees. [6]

In 2005, Banner closed the former Mesa Lutheran hospital and later converted it to office space at a cost of around $100 million. [7]

In 2006 Banner Health launched a telemedicine program. The health system determined the telemonitoring saved 34,000 ICU days and close to 2,000 lives in 2013 based on APACHE II predicted length of stay and mortality rates. [8]

In October 2006 Banner acquires the assets and staff, including 40 providers of Big Thompson Medical Medical Group in Loveland, Colorado. [9]

In 2008, Banner Health selected Nextgen Healthcare as its partner for ambulatory EHR medical records at all of its outpatient facilities. [10]

In October 2008, Banner acquired large specialty group "Arizona Medical Clinic" in the west valley and renamed this entity Banner Arizona Medical Clinic. [11]

In August 2012, Banner embarked on a plan to rename and harmonize the names of its acquired medical clinics organized under Banner Medical Group. Clinics were renamed according to specialty across the entire system [12]

In February 2014, Banner acquired Casa Grande Medical Center in Casa Grande, AZ [13]

In June 2014, the University of Arizona Health Network (UAHN)and Banner Health launched a merger, pending Arizona Board of Regents approval to combine operations [14] The merger finally took place in 2016. The new Banner division, Banner - University Medicine and its employed physician group, Banner - University Medical Group (BUMG) brought Banner Health into the forefront of academic medicine. As part of the deal, the former University of Arizona Medical Center and University of Arizona Medical Center - South Campus, in Tucson, AZ, were renamed Banner – University Medical Center Tucson and Banner – University Medical Center South, respectively. Banner Good Samaritan hospital in Phoenix was also renamed, to Banner – University Medical Center Phoenix, to reflect its new designation as the primary teaching hospital of the University of Arizona College of Medicine – Phoenix. To upgrade the aging infrastructure of all of these facilities, Banner Health pledged nearly US$1.5 billion to several major construction projects in Phoenix and Tucson. [15]

In 2015, Banner relocated its headquarters from the Banner Good Samaritan Hospital campus (now known as Banner University Medical Center) to a tower at Central and Thomas Roads in Downtown Phoenix, Arizona. [16] In the same year, it signed an agreement with Cerner to move all of its facilities including the clinics formerly on Nextgen to Cerner EHR. [17] The move also includes staff sharing between Banner and Cerner to execute on the implementation.

In August 2016, Banner Health acquired the assets and staff of Urgent Care Extra's 32 Arizona urgent care facilities, hoping to grow the urgent care footprint to 50 clinics by 2017. [18] Banner Health fell victim to a cyberattack and data breach that may have put the information of up to three million patients and employees at risk. [19] This led to a class-action lawsuit which was settled in 2020. [19] According to HIPAA Journal, this breach was the largest of any health care concern in 2016. [19]

In April 2018, Banner submitted to an $18 million fine relating to billing and operational abnormalities relating to billing government programs for services [20] In June 2018, the company completed the transition of the Tucson medical facilities conversion from Epic Systems EHR to the EHR used at their other entities, Cerner. [21] The conversion was noted as challenging for the staff involved and cost approximately US$45 million.

In July 2020, Wyoming Medical Center agreed to join Banner Health. [22]


The University of Arizona Cancer Center In Tucson, AZ

Banner - University Medical Center Phoenix (formerly Banner Good Samaritan Medical Center, or "Good Sam") is located immediately northeast of downtown Phoenix and is one of the flagship facilities of Banner Health. It is one of three university hospitals operated by Banner Health in conjunction with the University of Arizona Colleges of Medicine in Phoenix and Tucson, with Banner - University Medical Center Tucson and Banner - University Medical Center South (both in Tucson, AZ) being the other two such facilities.


Lulu Clifton, a Deaconess in the Methodist Church from Nebraska, arrived in Phoenix in 1900, against her doctor's advice, to recover from tuberculosis. As she recovered, Clifton saw a need for a hospital in the growing desert town. Clifton, with the help of other prominent Methodists, founded the Arizona Deaconess Hospital in 1911 in a rented apartment building in downtown Phoenix and started a nurse training program. In 1917, the group acquired land on McDowell Road and 10th Street (a remote area of rural Phoenix at the time) for a permanent hospital structure which, after construction was delayed during World War I, opened to the public in 1923. The modern complex sits on the site to this day. The hospital's name was changed to Good Samaritan Hospital in 1928. In 1978, Good Samaritan broke ground for a 12-story, 720 bed hospital tower which opened in 1982. This tower, designed by noted Chicago architect Bertrand Goldberg (best known for his iconic Marina City complex), featured his signature ultra-modern architecture, making the tower a Phoenix architectural icon. The expansion also made Good Samaritan the largest hospital in Arizona to date. [23]

New construction

Banner will invest nearly $1 billion in new clinics and hospital towers in Tucson and Phoenix. Those projects include a $179 million emergency department scheduled to open July 2017, a $239 million patient tower set to open in late 2018, and a $50 million clinical space near the existing BUMCP facility. [24] The 700,000-sq.-ft. Emergency Department and patient tower expansion project includes a three-story podium that accommodates the emergency department relocation, new observation space on the first floor, and new operating rooms and administration on the second floor. The 13-story patient tower will house 256 patient beds as well as two shell floors for future build-out. [25]


The medical center hosts 3rd and 4th year medical students from its major affiliated medical school, the University of Arizona College of Medicine - Phoenix. It is also home to several residency training programs sponsored by the College of Medicine. These include Obstetrics and Gynecology, Internal Medicine, General Surgery, Psychiatry, Orthopaedic Surgery, Family Medicine, Neurology, Medicine/Pediatrics, and Oral Maxillofacial Surgery. A number of fellowship programs are also sponsored. In total, over 300 residents and fellows are based at the facility. [26]

Banner Health partnered with The University of Texas M.D. Anderson Cancer Center (based at Texas Medical Center in Houston), consistently one of the two highest-ranked cancer centers by U.S. News & World Report, to build a $100 million cancer center in Gilbert, Arizona at Banner Gateway Medical Center. This facility opened in 2011 and offers outpatient services, including radiation treatment, diagnostic imaging, infusion therapy, cancer-specific clinics and support services. Banner Gateway provides inpatient care such as surgery, interventional radiology, and stem cell transplantation. In March 2014, a 103,000 square feet, $62 million expansion was completed to increase clinic space, infusion bays and radiation oncology facilities. [27] Patients at Banner MD Anderson Cancer Center receive care based on the same protocols and practice standards provided at MD Anderson and benefit from integration with MD Anderson specialists in Houston. The new facilities were designed in collaboration with MD Anderson experts, ensuring state of the art equipment and treatment capabilities are in place. MD Anderson provides clinical direction for the cancer center which is the broadest extension of its services outside Houston. [28]


Banner Health operates 28 hospitals, mostly in the Western United States. These facilities can be found Arizona, California, Colorado, Nebraska, and Wyoming.


The following comprise the senior leadership of Banner Health as of August, 2018: [2]

  • Peter S. Fine, President and CEO
  • David M. Bixby, Chief Legal Officer and General Counsel
  • Naomi Cramer, Chief Human Resources Officer
  • Marjorie Bessel, MD, Chief Clinical Officer
  • Becky Kuhn, Chief Operating Officer
  • Dennis Laraway, Chief Financial Officer
  • D. Scott Nordlund, Chief Strategy and Growth Officer


  • 2011 Arizona's Most Admired Companies
  • 2010 Arizona’s Most Admired Companies [29]
  • Top 100 Hospitals to work for, 2009 [30]
  • Banner University Medical Center Phoenix, Banner Estrella Medical Center in Phoenix, Banner Gateway Medical Center in Gilbert, and North Colorado Medical Center in Greeley, CO have reached Magnet status [30]

See also


  1. ^ a b c "Banner Health at a Glance". Banner Health. Banner Health. Retrieved August 2, 2018.
  2. ^ a b "Senior Leadership". Banner Health. Banner Health. Retrieved August 2, 2018.
  3. ^ a b c d "Banner Health and Subsidiaries, Years Ended December 31, 2017 and 2016, with Report of Independent Auditors" (PDF). EMMA. Municipal Securities Rulemaking Board. March 16, 2018. Retrieved August 2, 2018.
  4. ^ McKinney, Maureen (2010-06-14). "Looking at the big picture". Modern Healthcare. Retrieved 2015-08-11.
  5. ^ "Banner selling facilities in eight states". Phoenix Business Journal. Retrieved 2014-09-14.
  6. ^ "Our History". 1999-09-01. Retrieved 2019-05-27.
  7. ^ Ryan, Jennifer. "Banner Mesa hospital closing". East Valley Tribune.
  8. ^ "A glimpse into Banner Health's telemedicine success". Becker's Hospital Review. Retrieved 2015-01-15.
  9. ^ "Banner acquires Big Thompson Medical Group". BizWest. Archived from the original on 2018-10-10. Retrieved 2018-10-09.
  10. ^ "NextGen Healthcare Expands Its Relationship With Banner Health".
  11. ^ "Banner Health merges with Arizona Medical Clinic - Jones Day".
  12. ^ "Banner renames its Loveland-area medical clinics". 13 August 2012.
  13. ^ "Banner agrees to acquire Casa Grande Regional in Arizona". Modern Healthcare. 7 February 2007.
  14. ^ "The University of Arizona Health Network and Banner Health Launch Effort to Create State-Wide Organization to Transform, Advance Health Care in Arizona". The University of Arizona Health Sciences. 26 June 2014.
  15. ^ Gonzales, Angela (August 18, 2015). "Banner Health construction projects total $1.5 billion this year. (Yes, billion!)". Phoenix Business Journal. Archived from the original on 2017-02-27. Retrieved 2017-02-27.
  16. ^ "Banner Health headquarters slated to move to midtown Phoenix".
  17. ^ "Banner Health, Cerner tackle big change". Healthcare IT News. 3 April 2015.
  18. ^ "Banner Health buys 32 Arizona urgent-care centers". Modern Healthcare. 17 August 2016.
  19. ^ a b c Innes, Stephanie (December 26, 2019). "Banner to pay $6M in breach settlement". Arizona Business Gazette. 139 (52). Phoenix, Arizona: Gannett. USA Today Network. pp. 1, 3 – via Note: Page 3 is found in a separate clipping.
  20. ^ "Banner Health hit with $18 million settlement over treatment and billing allegations". Healthcare Finance News.
  21. ^ "Banner Health's Tucson Cerner switch triggers reports of medical errors, state finds".
  22. ^ July 14, Oil City Staff on; 2020 (2020-07-14). "WMC county assets to be sold to Arizona-based Banner Health - Casper, WY Oil City News". Oil City News. Retrieved 2020-07-17.CS1 maint: numeric names: authors list ( link)
  23. ^ "Good Samaritan Hospital". Bertrand Goldberg. Retrieved 2015-08-11.
  24. ^ Alltucker, Ken (March 28, 2016). "Banner to invest $1 billion for facilities in Tucson, Phoenix". Retrieved 2016-08-23.
  25. ^ "Banner — University Medical Center Phoenix Emergency Department Expansion and New Patient Tower". DPR Construction. Retrieved 2019-05-27.
  26. ^ "Graduate Medical Education - Residency Programs". The University of Arizona College of Medicine - Phoenix. 2016-07-20. Retrieved 2017-02-27.
  27. ^ Mungenast, Eric. "Banner MD Anderson Cancer Center preview set for March 22 in Gilbert - East Valley Tribune: Gilbert". East Valley Tribune. Retrieved 2015-08-11.
  28. ^ "About Banner MD Anderson Cancer Center". Retrieved 14 July 2016.
  29. ^ "Arizona's 2010 Most Admired Companies". Archived from the original on November 2, 2011. Retrieved 7 November 2011.
  30. ^ a b "Why Banner". 2013-02-04. Archived from the original on 2015-08-09. Retrieved 2015-08-11.

External links