Agiloft started as Integral Solutions Corporation founded by Colin Earl in 1990.[7] The company worked on development projects for other corporations until developing its own software in 1996 called SupportWizard. SupportWizard was designed as a help desk application and by 1999 officially supported
MySQL.[8] Integral Solutions continued to build on this application adding call center and CRM functionality.[9] For a time the company was known by the name of the SupportWizard software.[10]
In 2003, they announced a new revision of the software operating on
J2EE framework called Enterprise Wizard.[11][12]
By 2007 the company offered a platform version of the software, called SaaSWizard, on which users could automate business actions through their own customization.[13] Development continued on the EnterpriseWizard application operating on top of the platform allowing users to customize the program through a web interface.[14] Colin Earl changed both the business and software name to Agiloft in 2012.[6]
In 2017, Earl spoke out against the
proposed H1-B reforms and stated that one of his workers, "in all likelihood, not getting his visa renewed and will return to
China."[15][16][17]
Software
Agiloft is a
low-code development platform that has prebuilt modules that focus on
contract management and
IT service management.[18] The platform is configured via a web-browser with dropdown menus and drag and drop tools to configure functions or build new applications.[19] The contract management portion of the software allows for the automation of creation, workflow, and renewal of contracts which has been used in the healthcare field.[20] This software has won
PC Magazine's Editor's Choice award for several years.[18]