Initially established as an
entrepôt by
Francis Light in 1786, George Town serves as the commercial centre for northern Malaysia. According to
Euromonitor International and the
Economist Intelligence Unit, it has the highest potential for revenue growth among all Malaysian cities and contributed nearly 8% of the country's personal disposable income in 2015, second only to the national capital,
Kuala Lumpur. Its technological sector, anchored by hundreds of
multinational companies, has made George Town the
top exporter in the country. The
Penang International Airport links George Town to several regional cities, while a ferry service and two road bridges connect the city to the rest of Peninsular Malaysia.
Swettenham Pier is the busiest
cruise terminal in the country.
George Town was the first British settlement in
Southeast Asia and its proximity to maritime routes along the
Strait of Malacca attracted an influx of immigrants from various parts of Asia. Following rapid growth in its early years, it became the capital of the
Straits Settlements in 1826, only to lose its administrative status to
Singapore in 1832. The Straits Settlements became a
British crown colony in 1867. Shortly before
Malaya attained independence from Britain in 1957, George Town was declared a city by
Queen Elizabeth II, making it the first city in the country's history. In 1974, George Town was
merged with the rest of the island, throwing its city status into doubt until 2015, when its jurisdiction was reinstated and expanded to cover the entire island and adjacent islets.
The city is described by
UNESCO as having a "
unique architectural and cultural townscape" that is shaped by centuries of intermingling between various cultures and religions.[12] It has also gained a reputation as Malaysia's gastronomical capital for its distinct
culinary scene. The preservation of these cultures contribute to the
city centre's designation as a UNESCO
World Heritage Site since 2008.
Etymology
George Town was named in honour of
King George III, the ruler of
Great Britain and
Ireland between 1760 and 1820.[13][14] Prior to the arrival of the British, the area had been known as Tanjung Penaga, due to the abundance of penaga laut trees (Calophyllum inophyllum) found at the cape (tanjung) of the city.[15]
The city is often mistakenly spelled as 'Georgetown', which was never the city's official name. This misspelling may be due to confusion with
other places worldwide that share the same name.[16] In common parlance, the city of George Town is also erroneously called "
Penang", which is the name of the larger state.[17][18]
Light was finally authorised to negotiate the British acquisition of Penang Island in 1786.[4] After the cession was finalised with Muhammad Jiwa's successor
Sultan Abdullah Mukarram Shah, Light and his entourage landed on the island on 17 July that year.[20] They took formal possession of the island "in the name of
King George III of England" on 11 August.[4][21][22] Penang Island was renamed Prince of Wales Island after the
heir to the British throne.[23][24][25] George Town was the first British colonial possession in Southeast Asia and marked the beginning of the gradual British colonisation in
Malaya.[25][26]
When Light first landed on the cape, it was densely covered in jungle.[27] After the area was cleared, Light oversaw the construction of
Fort Cornwallis, the first structure in the newly established settlement.[4][20] The first roads of George Town –
Light,
Beach,
Chulia and
Pitt streets – were created in a grid-like configuration.[27][28] This urban planning method facilitated the easy division, transaction and assessment of land, as well as efficient military deployment. The
grid pattern was also
replicated in Singapore following the
acquisition of the island by Stamford Raffles in 1819.[27]
British rule
As Light intended, George Town grew rapidly as a
free port and a conduit for
spice trade, taking maritime commerce from
Dutch posts in the region.[30][31][32] The spice trade allowed the EIC to cover the administrative costs of Penang.[33] The threat of French invasion in the midst of the
Napoleonic Wars forced the British to enlarge and reinforce
Fort Cornwallis as the garrison for the settlement.[20]
Local governance committees were formed from 1796 to resolve specific matters of administration.[5] However, there were no unified legal systems in place to maintain order in the settlement. Light, who believed that feudal laws instituted by the newly-immigrated settlers were incompatible with
British law, initially implemented a system in 1792 whereby matters of justice were partially delegated to local leaders.[34] This decision was ratified by
Lieutenant-Governor George Leith in 1800. However, further legal disputes meant that under the directives of the
Bengal Presidency, this system was replaced by a set of regulations in 1805, drafted by Leith and revised by John Dickens, the presidency's appointed judge and magistrate for Penang.[35]
In 1807, a Charter of Justice was granted which mandated the establishment of a "Court of Judicature" composed of the Governor, a
recorder and three councillors.[36] The high court was inaugurated at Fort Cornwallis in the following year, with
Edmond Stanley as recorder.[37] With the establishment of the court, George Town became the first settlement in
British Malaya to possess a modern judicial system.[38]
In 1826, George Town was made the capital of the
Straits Settlements, which also comprised
Singapore and
Malacca. In 1832, the administrative centre was relocated to Singapore, as it surpassed George Town in commercial and strategic prominence.[39][40] Despite its secondary importance to Singapore, George Town continued to play a crucial role as a British entrepôt. Following the opening of the
Suez Canal in 1869 and a tin mining boom in the
Malay Peninsula, the
Port of Penang became a leading exporter of tin.[20][41] By the end of the 19th century, George Town emerged as the foremost financial centre of
British Malaya, as mercantile firms and international banks were established.[20][22][41]
Throughout the century, George Town's population grew rapidly in tandem with economic prosperity. Between 1797 and 1830, an influx of immigrants from all over Asia quadrupled its population.[19][36] A cosmopolitan population emerged, comprising
Chinese,
Malay,
Indian,
Peranakan,
Siamese and migrants of mixed European-Asian lineage referred to as "Eurasians". The population growth also created social problems, such as inadequate health facilities and rampant crime, with the latter culminating in the
Penang Riots of 1867.[42][43][44]
George Town came under direct British rule when the Straits Settlements became a
British crown colony in 1867.[40][45] Law enforcement and immigration control were gradually strengthened to suppress
organised crime.[46][47] More investments were also made on the settlement's health care and public transportation.[19][42][48]
Advances in education and living standards gave rise to a non-European gentry and middle class, which in turn fostered nascent intellectual activities and political movements.[46][49] George Town, according to historian
Mary Turnbull, emerged as "a Mecca for Asian intellectuals", who perceived it to be more intellectually receptive than Singapore.[19][46][49] The settlement was a centre for reformist newspapers, and attracted political and intellectual figures such as
Rudyard Kipling,
W. Somerset Maugham and
Sun Yat-sen.[20][46][50] However, political turmoil in
Qing China and the influx of Chinese migrants posed security concerns among the British authorities. Sun chose George Town as the headquarters for revolutionary activities by the
Tongmenghui in Southeast Asia that eventually launched the
Wuchang Uprising, a precursor to the
Xinhai Revolution that ushered in the beginning of
Republican China.[50][51]
In mid-December 1941, the settlement was subjected to severe Japanese aerial bombardment, forcing inhabitants to flee George Town and take refuge in the jungles.[53] While
Penang Island had been designated a fortress before the outbreak of fighting, the
British high command led by
Lieutenant-General Arthur Percival decided to abandon the island and secretly evacuate George Town's European population, leaving the settlement's Asian residents undefended against the Japanese advance.[53][54] According to historian Raymond Callahan, "the moral collapse of British rule in Southeast Asia came not at Singapore, but at Penang".[55][56]
After a period of
military administration, the British dissolved the
Straits Settlements in 1946 and merged the
Crown Colony of Penang into the
Malayan Union, which was then replaced with the
Federation of Malaya in 1948. At first, the impending annexation of the British colony of Penang into the vast Malay heartland proved unpopular among Penangites.[60] Partly due to concerns that George Town's free port status would be at risk in the event of Penang's absorption into Malaya's customs union, the Penang Secessionist Committee was founded in 1948 and attempted to avert Penang's merger with Malaya.[53][60] A petition at the time warned that the incorporation of Penang into Malaya would "reduce it to the churn of filth of a fishing village... trade assiduously built up during the last one and a half centuries will be turned to nothing, entailing untold monetary losses and hardship to the merchants in Penang".[53]
The secessionist movement was ultimately met with British disapproval.[61][62][63] To assuage the concerns raised by the secessionists, the British government guaranteed George Town's free port status and promised greater decentralisation. Meanwhile, municipal elections, which had been abolished in 1913, were
reintroduced in 1951, further diminishing the secessionists' commitment to their cause.[5][61] Nine councillors were to be elected from George Town's three electoral wards, while the
British High Commissioner held the power to appoint six more.[64] In 1956, George Town became Malaya's first fully-elected municipality and in the following year, it was granted city status by
Queen Elizabeth II.[6][65] This made George Town the first city within the Malayan Federation, and by extension, Malaysia.[6][65]
Post-independence
During the early years of Malaya's independence, George Town retained its free port status, which had been guaranteed by the British. The George Town City Council enjoyed full financial autonomy and by 1965, it was the wealthiest local government in Malaysia, with an annual revenue almost double that of the
Penang state government.[64] This financial strength allowed the
Labour-led city government to implement progressive policies, and to take control of George Town's infrastructure and public transportation. These included the maintenance of its own public bus service, as well as the construction of public housing schemes and the Ayer Itam Dam.[66][67]
However, longstanding political differences between the George Town City Council and the
Alliance-controlled state government led to allegations of maladministration against the city government.[66][68] In response,
Chief Minister of Penang,
Wong Pow Nee, took over the powers of the George Town City Council in 1966.[68][69] Local government elections nationwide were also suspended in the aftermath of the
Indonesia–Malaysia confrontation, never to be reinstated.[64]
The period of relative prosperity vis-à-vis the rest of Malaysia came to an end in 1969, when the
Malaysian federal government rescinded George Town's free port status.[49][62] This sparked massive unemployment,
brain drain and urban decay within the city.[70][71][72] The federal government also began channelling resources towards the development of
Kuala Lumpur and
Port Klang, leading to George Town's protracted decline.[49]
To revive Penang's fortunes, newly-elected Chief Minister
Lim Chong Eu launched the
Komtar project in 1974 and spearheaded the establishment of the
Bayan Lepas Free Industrial Zone (Bayan Lepas FIZ) which, at the time, was outside the city.[49][73] Although these were successful in transforming Penang into a
tertiary-based economy, they also led to the decentralisation of the urban population as residents gravitated towards newer suburban townships closer to the Bayan Lepas FIZ.[72][73][74] The destruction of hundreds of
shophouses and whole streets for the construction of Komtar further exacerbated the hollowing out of George Town.[49]
In 1974, the George Town City Council and the Penang Island Rural District Council were
merged to form the Penang Island Municipal Council. This led to a prolonged debate over George Town's city status, in spite of Clause 3 of the Local Government (Merger of the City Council of George Town and the Rural District Council of Penang Island) Order, 1974, which stated that "the status of the City of George Town as a city shall continue to be preserved and maintained and shall remain unimpaired by the merger hereby effected".[75]
Renaissance
George Town had benefitted from a real estate boom towards the end of the 20th century, but in 2001, the Rent Control Act was repealed, worsening the depopulation of the city's historical core and leaving colonial-era buildings in disrepair.[49][76][77] The city also suffered from incoherent urban planning, poor traffic management and a brain drain which left it without the expertise to regulate urban development and arrest its decline.[18][29]
In response, George Town's civil societies banded together and galvanised public support for the conservation of historic buildings, and to restore the city to its former glory.[76][78][79] Following subsequent heritage conservation efforts, a portion of the
city centre was
designated a UNESCO World Heritage Site in 2008.[12][76]
George Town's jurisdiction was expanded by the
Malaysian federal government to encompass the entirety of
Penang Island and the surrounding islets in 2015.[10][87] This expansion resulted in an enlargement of the city government's manpower and responsibilities, as well as enhancing the regulation of heritage conservation.[88][89]
The jurisdiction of George Town covers an area of approximately 306 km2 (118 sq mi), encompassing the entirety of
Penang Island and nine surrounding islets.[3][10][87] George Town is slightly more than two-fifths the size of
Singapore.α The 295 km2 (114 sq mi) Penang Island has an uneven terrain with a mountainous topography down the middle.[27][91] The island's coastal plains are narrow, with the most extensive plain located at the northeastern cape, where the 25.5 km2 (9.8 sq mi)
city centre is situated.[91] Over the centuries, the built-up area of George Town has expanded in three directions – along the island's northern coast, south down the eastern shoreline and towards
Penang Hill to the west.[92]
The surrounding islets within George Town's jurisdiction are
Jerejak,
Andaman, Udini,
Tikus,
Lovers',
Betong, Betong Kecil,
Kendi and
Rimau islands.[3] The riverine systems within the city include the Kluang, Dua, Glugor and
Pinang rivers.[27] The Pinang River, which is 3.5 km (2.2 mi) long, flows through the city centre.[93]
Penang Hill, with a height of 833 m (2,733 ft), is the highest point in Penang, serving as a water catchment area and a green lung for the city.[94][95] In 2021, the 12,481 ha (124.81 km2) Penang Hill Biosphere Reserve, which includes the
Penang Botanic Gardens and the 2,562 ha (25.62 km2)
Penang National Park, was inscribed as a
UNESCOBiosphere Reserve in recognition of the area's biodiversity.[94][96]
As land scarcity is a pressing issue in George Town,
land reclamation has been extensively undertaken at high-demand areas, such as at
Tanjong Tokong and
Bayan Lepas.[90][97] Between 1960 and 2015, George Town expanded by more than 9 km2 (3.5 sq mi) due to land reclamation that altered much of the city's eastern shoreline.[97] In 2023, a massive reclamation project commenced off
Batu Maung to build the 920 ha (9.2 km2) Silicon Island, envisioned as a new hub for high-tech manufacturing and commerce.[98] Reclamation projects to create
Gurney Bay and the nearby mixed-use precinct of Andaman Island are also ongoing.[99][100]
Climate
George Town features a
tropical rainforest climate, under the
Köppen climate classification (Af). Weather forecast in George Town is served by the Penang Meteorological Office at
Bayan Lepas, which acts as the primary weather forecast facility for northwestern Peninsular Malaysia.[101] The city experiences relatively consistent temperatures throughout the course of the year, with an average high of about 32 °C and an average low of 24°C.[102] It sees on average about 2,477 millimetres (97.5 in) of precipitation annually.[103] Its proximity to the island of
Sumatra makes George Town susceptible to dust particles carried by wind from transient forest fires that cause the perennial
Southeast Asian haze.[104]
In 1796, a committee was formed to record trade revenue, and another committee responsible for property valuation was established in 1800. The latter committee was assembled through an election of ratepaying representatives, making it the first political election ever held in the settlement.[5] Although the committees were organised ad hoc and lacked regulatory power, these early measures marked the beginning of a systematic approach to municipal governance in Penang.[5]
In 1856, the
India Board, an administrative body of
British India, passed Act No. XXVII, which mandated the appointment of Municipal Commissioners and taxation of the
Straits Settlements.[108] A Municipal Commission for George Town came into being the following year.[5] In 1957, prior to
Malaya's independence,
Queen Elizabeth II granted George Town city status, making it the first city in the new nation.[6][65] By then, George Town had also become the first municipality in Malaya to have a fully-elected local government.[65] Following the
Indonesia–Malaysia confrontation, local government elections across the country have been suspended since 1965.[5][64]
The
Penang Island City Council (MBPP), headquartered in the
City Hall, carries out the official administrative and legislative duties of the city. One of the two city governments in Penang, MBPP is led by a
mayor, assisted by a secretary and 24 councillors who perform oversight responsibilities over 19 departments.[109][110] Each councillor is appointed by the
Penang state government under an extendable one-year term.[111] As of 2023[update], one of the 24 councillor positions has been allocated to the city's non-governmental organisations (NGOs), while the remaining 23 are occupied by component parties of the ruling state government.[112] The mayor since 2023 is Rajendran P. Anthony, the second mayor of
Indian descent in the city's history after
D. S. Ramanathan and the first since 2015.[110][113]
MBPP's current
urban planning strategy is set out in the Penang Island Local Plan 2030, first published in 2022.[3][114] The city government is responsible for municipal services including waste management, public maintenance and community service.[115] It is also involved in major infrastructural projects such as the
Jalan Bukit Kukus Paired Road.[116] Since 2009, it has operated the Central Area Transit (CAT) bus service in collaboration with
Rapid Penang.[117] In 2023, MBPP projected its estimated revenue at RM372.29 million and an estimated expenditure of RM405.17 million, which included allocations for smart city projects, economic growth, cleanliness, sustainability and urban mobility.[118]γ
After
Pakatan Rakyat (predecessor to the incumbent
Pakatan Harapan) was
voted into power in 2008, the newly-elected state government attempted to reinstate local government elections within Penang.[119] Backed by strong support from George Town's NGOs, the Local Government Elections (Penang Island and Province Wellesley) Enactment was passed in 2012, which would have allowed city government elections for the first time since the 1960s. However, the
Barisan Nasional-controlled
federal government objected to the move and the
Federal Court later ruled that local government elections are not within the purview of state governments.[119][120]
Due to George Town's predominantly Chinese population and the longstanding political consciousness, the city has been regarded as a stronghold for the incumbent
Pakatan Harapan (PH) coalition.[125][126] As of 2023[update], non-Malays formed the majority in 15 out of the 19 state constituencies in George Town, particularly around the
city centre.[84] In the
2023 state election, PH retained 17 of George Town's state constituencies, with the
far-rightPerikatan Nasional (PN) opposition bloc seizing two of the Malay-majority seats at the western edge of the city.[84]
The city also has two magistrate and sessions courts serving the
Northeast and
Southwest districts respectively, with the former located in Light Street and the latter housed in
Balik Pulau.[128] The
Royal Malaysia Police is responsible for law enforcement within George Town, establishing a total of 22 police stations throughout the city as of 2022[update].[129][130] Traffic law enforcement is augmented by MBPP's traffic warden unit, the first unit of its kind outside Kuala Lumpur.[131]
Historically, George Town has been a predominantly
Chinese city. According to the 1891
Straits Settlements census, about 68% of George Town's population of 51,627 were ethnic Chinese.[135] As of 2020[update], Chinese formed more than half of the city's population.[11]
During British rule, the Chinese in George Town were categorised based on their dialects, such as
Hokkien,
Cantonese,
Hainanese and
Teochew, as well as place of birth.[135] In contrast to newer arrivals known colloquially as sinkheh, the
Peranakan Chinese, descendants of mixed Malay and Chinese ancestries who had inhabited the Straits Settlements for generations, formed an influential group within the Chinese community.[36][60] They generally preferred Western education, and held leadership positions in some of George Town's commercial and community associations.[60][136] As the Peranakan Chinese tended to be more loyal to the
British Crown than to China, they were also known as the "King's Chinese".[136][137] Although Malaysia's ethnic policies have effectively forced the Peranakan Chinese to identify themselves with the larger Chinese community, Peranakan Chinese culture still thrives in the city, visible in Straits Chinese architectural styles and dishes like
asam laksa.[138]
The
Bumiputeras, which include
ethnic Malays and
East Malaysian indigenous races like the
Dayaks and
Kadazans, collectively made up 31% of the city's population in 2020.[11][139][140] As of 2022[update], George Town has seen growing arrivals of Sabahan and Sarawakian natives migrating to the city for employment opportunities in sectors like manufacturing, healthcare and the civil service.[141]Ethnic Indians comprised another 8% of George Town's population.[11] Additionally, there are small but prominent Eurasian and
Siamese enclaves such as
Kampung Siam and
Kampong Serani.[36][142][143]
Close to 8.5% of the city's population consisted of non-Malaysian citizens.[11] George Town's affordable living costs, natural destinations, advanced healthcare infrastructure, its established ecosystem of
multinational companies (MNCs) and the widespread use of English have been cited as factors that made the city attractive to expatriates.[144][145] It has also been described by news outlets such as CNN as one of the best cities for retirement in the world.[146]
Throughout George Town's history as a cosmopolitan port of clearance and departure, it attracted a polyglot society consisting of various other communities such as
Burmese, Acehnese,
Arabs,
Jews,
Japanese and
Armenians.[36][53] While most of these other communities no longer exist, they left their legacy to several landmarks and street names such as the
Dhammikarama Burmese Temple,
Armenian Street and the Jewish Cemetery.[36][147]
During British rule, English was the official language in Penang, and was used as the medium of instruction in secular and
mission schools.[36] The combination of Western education and the importance of English for global trade has created distinct English-speaking groups within the
Chinese and
Indian communities, in contrast to those who have received vernacular education.[36][149]
Like in the rest of Malaysia, Malay is currently Penang's official language. The Malays and
Jawi Peranakans in the city often use Bahasa Tanjong, a variant of the
Kedah Malay dialect that is slightly modified to suit the conditions of a cosmopolitan society.[152] Meanwhile, the Tamils form the bulk of George Town's Indian community.[36]Tamil is used as the medium of instruction in Tamil-medium primary schools.[149][153] Other Indian languages that are spoken in the city include
Telugu and
Punjabi.[36][154]
George Town's Chinese community uses a variety of Chinese dialects, including
Teochew,
Hakka and
Cantonese.[36][149] Mandarin is the medium of instruction in Chinese schools, contributing to its more prevalent use among youths.[155] Originally a variant of the
Southern Min group of languages, Penang Hokkien has absorbed numerous loanwords from Malay and English, yet another legacy of the
Peranakan Chinese culture.[155][156] Although Penang Hokkien is still widely spoken within the
city centre, its use has been waning in recent years in the face of the increasing prevalence of Mandarin and English.[150][155]
In 2008, the newly-elected
Pakatan Rakyatstate government introduced bilingual street signs throughout George Town.[148] These street signs display the names of streets in either English, Chinese, Tamil or Arabic alongside the official Malay language, highlighting the city's multilingual character.[157][158] However, this move was not without controversy, as the street signs occasionally became targets of vandalism by political extremists opposing the city's cosmopolitanism.[159][160]
According to
Euromonitor International in 2023, George Town exhibits the greatest potential among Malaysian cities for revenue growth.[164] The
Economist Intelligence Unit had also reported that in 2015, the city contributed US$12,044 – or almost 8% – of Malaysia's personal disposable income in 2015, second only to
Kuala Lumpur.[165]Knight Frank's 2016 rankings positioned George Town as Malaysia's most attractive destination for commercial property investment, surpassing even the federal capital.[166] In 2020, George Town was rated a "Gamma −" level
global city by the
Globalization and World Cities Research Network due to its capacity in "advanced producer services" – namely finance and insurance.[167][168] Additionally, the city has developed extensive logistical connections through the
Penang International Airport and
Swettenham Pier.
Manufacturing
Following the revocation of George Town's free port status and the fall of the
Alliance-led state government in
1969, newly-elected
Chief MinisterLim Chong Eu sought to revamp Penang's economy and commissioned
Robert R. Nathan Associates to formulate strategies.[71][73] The resulting Nathan Report of 1970 recommended an export-led growth strategy and the strengthening of linkages with the global economy.[73]
The electronics ecosystem and supply chain comprising both MNCs and large local companies (LLCs) have solidified George Town's position as a major destination for
foreign direct investment (FDI) and
Malaysia's top exporter.[163][129] In 2021, Penang captured RM74.4 billion in inbound FDI, with the Bayan Lepas FIZ contributing over 95%.[129][173] In 2022, the
Penang International Airport (PIA), which lies adjacent to the zone, saw an estimated RM385 billion worth of exports, making it the
largest exporter of all ports of entry in Malaysia.[163] The successful electronics manufacturing sector has also encouraged a growth in
start-ups, driven by home-grown companies like
Piktochart and DeliverEat.[174]
Finance
George Town was once the financial centre of
British Malaya. During the late 19th century, many international banks such as
Standard Chartered,
HSBC, and the
Royal Bank of Scotland established themselves in the city, leading to the clustering of mercantile trade around the northern end of
Beach Street.[20][32][175] Post-independence, George Town continues to function as the financial hub of northern Malaysia.[176] The city's financial and commercial precincts expanded around
Northam Road and
Pulau Tikus by the 1990s.[177][178]
Unlike most cities in Malaysia, George Town is not solely dependent on air transportation for tourist arrivals.
Swettenham Pier, the busiest port-of-call in Malaysia for cruise shipping, serves as a major entry point into the city along with PIA.[186] In addition to its role as a freight exporter, the PIA ranks as the
third busiest airport in the country in passenger volume.[187]
Measures to promote
economic diversification have led to George Town expanding tourism offerings in specific areas such as
healthcare,
business events,
ecotourism and cruise arrivals.[188] The city is home to several private hospitals, contributing to Penang's emergence as the leading destination in Malaysia for
medical tourism.[189][190][191] George Town is the country's second most popular destination for meetings, incentives, conferences and exhibitions (MICE) after
Kuala Lumpur, with the industry had an economic impact of about RM1.3 billion throughout Penang in 2018.[192][193] Some of the major venues for business events within the city are
SPICE Arena,
Straits Quay and
Prangin Mall.[194]
In 2004, the Bayan Lepas FIZ and the adjacent township of Bayan Baru were accorded
Multimedia Super Corridor Cyber City status, paving the way for George Town's growth as a
shared services and outsourcing (SSO) hub.[197] By 2016, Penang attracted the second largest share of investments for global business services (GBS) within Malaysia after Kuala Lumpur, creating over 8,000 high-income jobs in the process.[198][199] Newer office spaces at Bayan Baru have attracted multinational companies including
Cisco,
Citigroup,
Clarivate,
Swarovski and
Teleperformance to establish GBS offices at the area.[200][201][202]
In 2008,
UNESCO designated nearly 260 ha (2.6 km2) within the
city centre as a
World Heritage Site.[12] Recognised for the British-era cityscape, the city centre is notable for its "unique architectural and cultural townscape without parallel anywhere in East and Southeast Asia", according to UNESCO.[12] Largely bounded by Transfer Road to the west and
Prangin Road to the south, the UNESCO-protected site is further demarcated into a 109.38 ha (270.3-acre) core zone surrounded by a 150.04 ha (370.8-acre) buffer zone.[3][12][204]
Apart from the colonial-era architecture, George Town is also home to most of Penang's skyscrapers. The tallest skyscrapers in the city include the
Komtar Tower,
Marriott Residences and
Muze @ PICC. There has been a surge in demand for residential high-rises at the suburbs since 2015, driven by the growing need for strata housing and the city's thriving economy.[207]
Spanning 2,562 ha (25.62 km2) within the Penang Hill Biosphere Reserve, the
Penang National Park covers 1,266 ha (12.66 km2) of coastal hills,
meromictic lakes, mangroves, coral reefs, and turtle-nesting beaches like Pantai Kerachut, Pantai Mas, Teluk Kampi and Teluk Ketapang.[211] Gazetted by the
Department of Wildlife and National Parks in 2003, this forest reserve has been earmarked by the
Penang state government as a key eco-tourism destination within the city.[211][212]
Described as "a new iconic waterfront destination for Penang" by then
Chief MinisterLim Guan Eng,
Gurney Bay is a 24.28 ha (0.2428 km2) park being built on reclaimed land off
Gurney Drive.[99] It is divided into four sections featuring a food and beverage (F&B) area, water gardens, a man-made beach and a coastal grove.[99][213] The first phase of Gurney Bay was opened to public in 2024.[208]
As part of efforts to create accessible green spaces and counter climate change within George Town, the
Penang Island City Council is developing 18,000 ha (180 km2) of interconnecting parks and waterways throughout the city.[3][214] The Penang Green Connectors Project envisions ecological corridors that include 50 km (31 mi) of coastal parks and 65 km (40 mi) of riverine systems designated as "blue corridors", in addition to the construction of pedestrian and cycling paths in the city.[214]
Culture
Arts
The Penang variant of the
Chingay procession was introduced in George Town in 1919. It is characterised by the act of balancing gigantic flags on one's head or hands.[216] Formerly infused with rituals from the Chinese underworld, Chingay parades are now held annually in the city as a tourist attraction by itself and continue to be a major expression of the
Penang Chinese identity.[217][218] George Town was also the birthplace of
Bangsawan, a form of Malay theatre that incorporates Indian, Western, Islamic, Chinese and Indonesian influences.[219]Boria, another unique form of theatre that features singing accompanied by violin, maracas and
tabla, was first performed in the city in the mid-19th century.[220]
Apart from these, George Town has emerged as a hub for the arts and culture scene in Malaysia. Since its inception in 2010, the
George Town Festival is one of the major yearly arts events in
Southeast Asia.[221] Held annually since 2011, the
George Town Literary Festival won the International Literary Festival Award at the
London Book Fair in 2018, the first such event from Southeast Asia to receive this honour.[222]
In 2012, Lithuanian artist
Ernest Zacharevic created a series of murals showcasing local culture, inhabitants and lifestyles. The city is also adorned with 52 wrought iron caricatures and 18 wall murals that depict its history and the daily lives of the local community.[215] Additionally, art exhibitions are held at event spaces like the
Hin Bus Depot and
Sia Boey.[223][224]
George Town's culinary scene incorporates
Malay,
Chinese,
Indian,
Peranakan and
Thai influences, evident in the range of available street food that includes
char kway teow,
asam laksa and
nasi kandar.[225] Described by CNN as "the food capital of Malaysia", the city was also listed by
Time and
Lonely Planet as one of the best in Asia for street food.[225][226][227] According to Time in 2004, only in the city "could food this good be this cheap".[226] Robin Barton of the Lonely Planet described George Town as the "culinary epicentre of the many cultures that arrived after it was set up as a trading port in 1786, from Malays to Indians, Acehenese to Chinese, Burmese to Thais".[227]
Over the years, the city's culinary scene has expanded to include fine dining establishments, adding to its already diverse array of street food options.[228][229] In 2022, the
Michelin Guide made its debut in Penang, in recognition of the state's "small-scale restaurants and street food that embodies Malaysia's distinctive streetside dining culture".[230] The 2024 edition of the Michelin Guide features 53 eateries throughout the city.[231]
Some of the more significant annual sporting events in the city include the Penang International Dragon Boat Festival and the
Penang Bridge International Marathon. The Penang International Dragon Boat Festival takes place every December and attracts participants from abroad.[239] The
Penang Bridge International Marathon, which features the iconic
Penang Bridge as its route, has also gained international recognition and attracted about 20,000 participants from 61 countries in 2023.[240]
In 1819, the first Chinese school in George Town was established, marking the start of Malaysia's modern Chinese education system.[242][243] While Chinese, English and mission schools have since been brought under the jurisdiction of the
Malaysian Ministry of Education, the
Penang state government also provides annual financial assistance to aid in the maintenance of these schools.[244] George Town is also home to 12 international and expatriate schools that offer either British, American or
International Baccalaureate syllabuses.[129][130][245]
In 2016, the state government launched Malaysia's first
digital library within the grounds of PFS.[251] Conceptualised as a "library in a park" and a community space, the Penang Digital Library provides structured access to over 3,000
ebook titles.[251][252] Following the success of the Penang Digital Library, similar libraries have been built at other locations within both the city and Seberang Perai.[253]
In addition, 13 private hospitals are scattered throughout George Town.[256] Operating independently of the MOH, private hospitals such as
Penang Adventist Hospital,
Loh Guan Lye Specialists Centre and
Island Hospital have played a significant role in making Penang the top destination for medical tourists in Malaysia.[189][190] While public and private hospitals typically operate separately, there have been instances of public-private cooperation, such as during the
COVID-19 pandemic which saw private hospitals sharing equipment and taking in non-COVID-19 patients in need of urgent medical procedures.[257]
Media
Newspapers
George Town was once the centre of Malaysia's print media. The country's first newspaper was the Prince of Wales Island Gazette, founded in the city in 1806.[258][259] The paper was shut down 21 years later, a victim of the stringent censorship that was prevalent in the early 19th century.[259] Greater press freedom eventually emerged by the middle of the century, concurrent with the perceived political freedom in Penang which stood in contrast to the stronger government apparatus in Singapore.[19][49][259]
Following Malaya's independence in 1957, several major dailies moved to
Kuala Lumpur due to its importance as the country's administrative capital.[260]The Star, one of Malaysia's top English dailies, started as a regional newspaper that was first published in George Town in 1971.[261] In addition, George Town is home to the nation's oldest Chinese newspaper, Kwong Wah Yit Poh, which was established in 1910.[262]
George Town was formerly at the forefront of public transportation in Malaya. The first trams, originally powered by steam, were launched in the 1880s and gradually expanded throughout the settlement.[48] Although trams became obsolete by 1936, another colonial legacy, the
trishaw, remains in use primarily for tourists.[48][273]
Public buses form the backbone of the city's public transportation system. Since 2007,
Rapid Penang has been the primary public bus operator in the city.[274] As of 2023[update], it runs 25 routes throughout George Town, and two cross-strait routes between the city and
Seberang Perai.[275]
Efforts are also being undertaken to promote urban mobility by implementing pedestrianisation and providing cycling infrastructure.[278][279] George Town became the first city in Malaysia to operate a
public bicycle-sharing service, with the inauguration of
LinkBike in 2016.[279]
Swettenham Pier is one of the major entry points into George Town. In 2017, the pier saw 125 port calls by cruise ships, surpassing
Port Klang as the busiest cruise shipping terminal in Malaysia.[186] It has attracted some of the world's largest cruise liners such as the Queen Mary 2 and also sees occasional port visits by warships.[282][283]
Prior to the completion of the Penang Bridge in 1985, the
Penang ferry service was the only transportation link between George Town and mainland Seberang Perai.[284] At present, three ferries ply the
Penang Strait between both cities daily, with the
Raja Tun Uda Ferry Terminal serving as the dedicated docking facility in George Town.[285]
Utilities
George Town relies heavily on the
Muda River, which forms the northern boundary between mainland
Seberang Perai and
Kedah, as its primary source of water. Treated water is delivered from the mainland to the island city via three sets of
submarine pipelines.[286][287] The
Penang Water Supply Corporation (PBAPP) is also responsible for managing the 11 reservoirs in George Town, including two at
Ayer Itam and
Teluk Bahang that act as strategic reserves for the surrounding suburbs in the event of dry weather and supply disruptions from the mainland.[95][288][289]
Electricity in George Town is supplied by
Tenaga Nasional (TNB), the national power company. George Town's power supply is drawn from the mainland through three cross-strait cables that connect to the 330 MW
GelugorCombined Cycle Gas Turbine (CCGT) plant, the only power station in the city.[290][291][292] Due to the scheduled retirement of the Gelugor power plant in 2024, TNB is constructing a new RM500 million overhead power grid across the
Penang Strait to cater to the anticipated demand up to 2030.[290][291] To reduce energy consumption, the
Penang Island City Council and TNB replaced all 33,101 street lights throughout George Town with
LED street lighting by 2023.[293]
In 2020, Penang had become the first Malaysian state to make the installation of
fibre-optic communication infrastructure mandatory for all development projects.[294] In 2022, George Town saw the implementation of
5G, with the installation of the supporting spectrum infrastructure at 151 sites within the city.[295] The
Penang International Airport became the first airport in Malaysia to offer public 5G services that year.[296] In 2024,
DE-CIX inaugurated the Penang Internet Exchange (PIX), with internet traffic being routed through a
data centre at
Bayan Baru.[297][298]
International relations
George Town is home to a substantial contingent of foreign diplomatic missions. As of 2023[update], a total of 23 countries have either established consulates or appointed honorary consuls within the city. This list is based on information from the
Malaysian Ministry of Foreign Affairs, unless otherwise cited.[299]
^α Singapore's land mass is approximately 734 km2 (283 sq mi).[322]
^β The massive jump in population is attributable to the expansion of George Town's jurisdiction to its present-day city limits in 2015. See
#Renaissance.[10][87]
^
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